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Legal Information and Privacy Policy

Legal Information:

THE FOREST FOX LTD OPERATES ON BEHALF OF OWNER OF TM – HAZELWOOD LTD., 3049 WILLIAM ST, STE 223, CAPE GIRARDEAU, MISSOURI, 63703, USA.

The Privacy Policy:

FOREST FOX LTD is committed to managing your personal information openly and transparently and to keeping your personal information safe.
This Privacy Policy sets out the different types of information we collect, why we collect it and what you can
do if you would like to remove yourself from our mailing list or change any details we may hold about you.
If you need to contact us to discuss this policy, our contact details can be found here.

What information does FOREST FOX LTD. collect and when does it collect this information?

We will collect information from you when you visit our website or when you otherwise transact with us.
The types of information that we collect from you and the situations in which we collect personal information are outlined below.

When you order product online, we collect the necessary personal information to process the order,
post the item(s) to you, and contact you if required. This information is recorded in our system and retained by us
Information is not disclosed to any third party except as required or authorized by law. Failure to provide this information will mean that we cannot process your order.

This personal information includes:
Name
Delivery/Billing Address
Phone or Mobile Number
Email Address

When browsing the website:

Whenever you visit our website, our servers automatically record information about your usage of our website through ‘cookies’ and event data. A cookie is a small software message sent to your web browser by our web server. Your browser stores the message in a file and the message is then sent back to our servers each time your browser requests a page from our servers. We use cookies to gain statistics on site traffic and to improve your experience of our website. In addition, we make use of third parties who use cookies to serve ads based on past visits to our website. Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you will need
to adjust the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer. By using our website, you consent to the use of cookies. You may choose to decline cookies, however
as a result you may not be able to fully experience our online services.
We use information obtained this way in order to learn about your preferences so that we may improve our website and the service offered through it.

How do we use this information?

The primary purpose for our use of your data is to operate our website, provide you with our services in store and online and to manage our relationship with you. For the purposes of the Customer Rewards Program, the Company collects personal information to allow us to issue a Rewards membership, for the purposes of administering the program and for direct marketing purposes.
In addition to sending you marketing communications, we may also use your personal data to display targeted advertising to you online – through our own websites or through third party websites and their platforms.
We may also use the personal data we collect to produce aggregated and anonymized analytics and reports which we may share publicly or with third parties.

How do we disclose this information?

The Company will not use or disclose personal information collected for a specific purpose, for another reason unless allowed by law, or consented to by the individual providing that personal information.
The Company will not use or disclose personal information without taking reasonable steps to ensure it is accurate, up to date and not misleading.
We may occasionally transfer your personal information to organizations located overseas, for example where we use service providers based overseas. Your information may also be stored on computer servers located outside of Australia. Any offshore disclosures will be to entities located in the United States of America and the Asia Pacific.
Accessing your personal information
Any personal information held by the Company may be accessed (if requested, and within the boundaries set by the relevant legislation) by the individual to which that personal information relates. The Company is obliged
to respond to any requests within a reasonable time and may put reasonable charges to the individual for the cost of providing that information (e.g. photocopying costs).
If you would like to know what information we hold about you please contact our Privacy Officer using the contact details below.

Requests to change your personal information:
Where the Company holds personal information about an individual and that individual is able to demonstrate that the information is inaccurate, incomplete or not up to date, the Company will take all reasonable steps to correct, complete or update the personal information.

If the Company refuses to update personal information as requested by an individual, the Company must provide to the individual written notice that advises the reasons for refusal and the way in which the individual can make a complaint about the refusal.

Any personal information will only be changed or access granted after the individual has provided proof of identification.
Requests for access complaints or requests to change personal information must be made to the our contact email: info@hazelwood.store in written.

Individuals can request access to view and/or change their personal information at any time. Requests must be made to the our contact email: info@hazelwood.store in written.

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